Recognising the importance of educating customers about their responsibilities in relation to invasive non-native species, our fish bags carry a message asking customers not to release fish or aquarium plants into the wild as this can be harmful for both the fish and our natural environment.

This message is being extended across our range of tanks and accessories. If a customer is no longer able to look after their fish, we ask them to contact their nearest Pets at Home store where we have trained colleagues who will do their best to help. During the year we were pleased to host a visit to one of our stores, together with the Ornamental Aquatic Trade Association, to discuss this important issue with the Parliamentary Under Secretary of State responsible for these matters.