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Our Vision

Our vision is “to be the best pet shop in the world” and we use our “Green Paws” PawPrint to highlight the four pillars of our strategy which will help us to achieve this.

Paw To Be The Best Pet Shop In The World

Visualising our CSR strategy:

Our CSR strategy has been developed over time, with its key objectives driven by the feedback we have received from a wide range of stakeholders, as well as aligning with our broader business objectives.

Our pillars1Our Pets People2Heart of the Community3Sourcing with Integrity4Our Pets Environment
Our visionTo be a great place to workBeing at the heart of every communityAlways putting Pets Before ProfitRespecting and using resources efficiently
Our objectives
  • Exceptional Colleague Engagement
  • World-class training
  • Keeping Our Pets People healthy and safe
  • Leading the way in responsible pet ownership
  • Rehoming pets in need of new families
  • Providing lifelines to local and national charitable causes
  • Driving standards in the pet industry
  • Promoting the highest possible animal welfare standards
  • Eliminating waste sent to landfill
  • Using less energy
  • Rethinking our packaging
  • Becoming more fuel efficient
To keep up to date with things we are doing to make a positive impact as a responsible retailer click here for the latest edition of Green Paws, our twice yearly newsletter.