Paul was appointed to the Board of Pets at Home Group in 2014. He brings significant e-commerce, international and systems technology experience. Paul has been IT Director at John Lewis since March 2011, where he launched the new platform for johnlewis.com and installed a new ePOS (electronic point of sale) system. Before this, Paul was CIO at British Airways for 10 years, where he helped to develop ba.com, including calendar-based selling of flights, self-service check-in and the ability to combine flight bookings with hotels and other services online.
Paul is also chair of SITA (Société Internationale de Télécommunications Aéronautique), the global provider of systems and telecommunications to the air transport industry, a Board member of Clydesdale and Yorkshire Banking Group, and IT Director of Randalls Cottages Ltd. Before joining British Airways, Paul was a civil servant in the Departments of Transport and Environment, where he worked in Ministerial private office and on roads, rail and local government policy. Paul owns one dog.