Delivering an amazing pet experience through an integrated retail and services offer

We are the UK’s leading pet specialist, providing pet owners with all their needs; food, accessories, vet and grooming services. Pets are the heartbeat of our business and we aim to share our knowledge and passion to help pets and their owners live long and happy lives together.

Our omnichannel retailing business operates from a UK wide Pets at Home store network and website. Our stores provide a fun and unique experience for pet owners, with small animal pet villages and fish aquariums. Our customers value product that is different and innovative, which is reflected in our exclusive and private label products. We also offer services to our customers through our in-store veterinary practices and grooming salons, as well as nutrition consultations, acquaria water testing and pet microchipping.  

We operate the UK’s largest small animal veterinary business, through our primary opinion practices and specialist referral centres. Our primary opinion practices are mainly operated under the Vets4Pets brand and are located both in-stores, as well as in standalone locations. Our referral centres provide high level, specialist services to both our own, and independent, primary opinion practices.

 

Pet owner outside Pets at Home