VIP club card

Vip Card

Our VIP club provides unique engagement with our customers. Members of the club receive exclusive discounts on everything from food to health products, as well as helpful hints and tips to ensure they get the best for their pets.

VIP Lifelines are another benefit, with donations made to customers’ chosen animal charity each time your card is swiped in our stores and Groom Rooms as well as when purchasing via our website, or our Vet partners.

My VIP magazine

We also have an award-winning magazine which is free for members of the VIP club, but available for everyone to purchase in stores. The magazine is read by over 1 million people each quarter, and contains pet news, advice and exclusive interviews with celebrity pet owners.

In a recent survey, 80% of respondents rated My VIP as “excellent” or “very good”, while it was voted “Best consumer membership magazine” by the Content Marketing Association.

Vip Magazine 1
Vip Magazine 2
Vip Magazine 3