Value 01

We put pets first

Pets are our business and our passion - a whopping 93% of Pets at Home Group Plc colleagues are pet owners themselves! We invest heavily in colleague training and adhere to higher welfare standards to ensure the pets in our care are properly looked after.

Value 02

We make it fun

We want to make sure that all our colleagues enjoy coming into work, and our teams are excellent at creating a fun, friendly workplace for everybody. With such a varied workload across each of our businesses, no day is ever the same!

Value 03

We work as a team

We all work together to ensure that our customers have a fantastic shopping experience in our stores and our clients experience a professional and friendly service in our vet practices and grooming salons.

We live our values day-in, day-out!

Value 04

We take pride in what we do

We put our success as a company down to the hard work of our colleagues, and we take great pride in being part of a business that serves our communities so well. One of our proudest achievements is that we were voted the Sunday Times’ Best Big Company to Work For in 2013 by our colleagues - and as the company grows, it’s great to see such dedicated teams taking pride in every aspect of the business!

Value 05

We get better every day

Our Group has grown at a phenomenal rate over the last few years, as we’ve opened new stores, grooming salons and vet practices. Our colleagues are always learning too, developing their pet and product knowledge by taking advantage of the fantastic learning and development opportunities that are available to them. We constantly review how we’re doing and strive to get better every day.

Value 06

We do what we say we'll do

Across the Group, our colleagues are dedicated to providing a great service, and that means we’re always honest about what we can achieve - whether it’s ordering a new product for a customer or planning a course of treatment for a pet. We’re also honest with each other as colleagues and hold each other to account which makes for a great place to work that’s open and transparent.