The leader in the growing UK pet market

  • Pet market worth £6.8bn, growing at c4.5%* per annum, driven by the humanisation of pets, a shift to higher quality pet foods and advances in veterinary care supported by growing insurance coverage

  • Pets at Home has the largest market shares, with 20% of the food and accessories market and 12% of the veterinary market

Delivering the ultimate pet care experience

  • Our integrated stores offer a unique combination of products, services and expertise under one roof

  • A wide range of private brands

  • Colleagues’ passion for pets leads to high levels of expertise and service

  • Pet services include vet practices and grooming salons which increase store footfall and cross-selling opportunities

  • Loyalty programme, VIP club, offers opportunities for customer engagement and market share gains

  • Strong omnichannel platform enabling us to benefit from the growing online opportunity

Clear growth story with multiple levers

  • Improve like-for-like revenues: through premium pet food sales, growing private brands, omnichannel expansion and pet services

  • UK space rollout: disciplined rollout to a target portfolio of c500 stores, c700 veterinary practices and c350 grooming salons

  • Focus on medium term operating margin improvement underpinned by the growth of services and private brands

Cash generative

  • Strong cash returns on invested capital of over 20% and free cash flow conversion of 50%

  • Ordinary dividend payout ratio around 50% of earnings

* All market data sourced from OC&C Consultants calendar year 2016