More than just a pet shop... ...we're part of a growing family, where pets come first.
More than just a pet shop... ...we're part of a growing family, where pets come first.
Strong, consistent, financial and operational performance
£729.1m +9.6%
4.2%
54.2% +40bps
£121.3m +9.6%
£92.8m +0.4%
76.5% -697bps
* 2011 represents a 53 week financial year
3.2m
£40.1m +44.1%
94%
81%
>40%
25 stores
61 vet practices
50 grooming salons
"We have successfully delivered across all strategic pillars in 2015 and we look forward to further expansion and profitable growth."
Delivery of our strategy across the PawPrint supports growth in like-for-like, space, and margins
To be the best pet shop in the world!
The PawPrint is the articulation of our strategy. Key to the PawPrint is our number one value, putting Pets Before Profit, which is a fundamental welfare belief that drives our decision making the processes.
We have multiple levers through which we can grow like-for-like sales, creating diversified, sustained and resilient top line growth.
Rollout of new stores, vets and groomers across the UK will enable us to grow market share.
Focus on the areas that will enable long term gross margin and operating margin improvements.
Pets at Home offers the ultimate pet shop experience, with a UK wide network of 400 stores; 53% of stores have a vet practice, whilst 44% have a Groom Room.
Our veterinary brand operated with the majority of our joint venture vet partners, numbering 241 practices. This will become our primary vet brand going forward.
Our original veterinary brand operated with our joint venture vet partners, numbering 97 practices. 24 practices rebranded during the year to Vets4Pets.
Our dog and cat grooming service, with 177 locations in stores, plus two Groom Rooms located in Vets Plus format practices, where a Groom Room is located alongside a standalone veterinary practice.
A specialist retailer of equestrian supplies with a superstore in York, as well as a website and catalogue.
Our new format, dog focused high street store. Offering premium products and services targeted at highly engaged dog owners.